I am an experienced engineer with over 10 years of IT Service Operations/Delivery, organisational change management, outsourcing, application & infrastructure operation experience.
I always had passion for this profession, I even taught application development on my university as a demonstrator during my studies. I enjoy working mainly with data, databases, middleware components, automation and monitoring.
Currently I'm deepening my knowledge in cloud (Azure) and in automation and CACF (Cloud Automation Community Framework) solutions.
Supporting business critical applications with 24/7 on-call support, monitoring development and automation within:
Providing 3rd level application and infrastructure support for airline IT solutions.
Providing 2nd and 3rd level application and infrastructure support for an airline solution called Netline/Ops and Netline/Crew for more than 35 customers worldwide.
Grade: 5 (very good)